Terms & Conditions

This agreement includes all subscribers to LetsBot service and its website, owned and operated by LetsBot Company. The use of the service means agreeing to the terms of this agreement in addition to any future amendments to this agreement that will occur from time to time. Please read this agreement completely before subscribing to LetsBot service or any parts of it, as subscription means agreeing to the terms and conditions contained therein. If you do not agree to all the terms and conditions contained in this agreement or any updated versions thereof, you must not use the service or any part of it, as this agreement between you and LetsBot Company is limited only to the terms and conditions mentioned in this agreement.

It starts from acknowledging the content of this agreement and remains in effect as long as the subscriber is committed to paying the subscription fees mentioned on the platform. In case of violation of the terms of this agreement, the service provider has the right to cancel the subscription and delete the subscriber's data as mentioned in Article 7.

The service or optional paid services such as reservation system, rating, setup, training or any services require the subscriber to enter the platform and choose 'subscribe' or 'add'. If they do so, the subscriber agrees to pay the service provider the fees mentioned for that service monthly or annually as indicated in the service description. Service fees will be deducted in advance on the day of subscription or upgrade to cover the use of the service for the specified period and no compensation is provided for the remaining period unless stated in the service description.

Unless the subscriber notifies the service provider through the platform before the end of the effective subscription period of their desire to cancel the subscription or upgrade, the subscription will renew automatically with its current features and authorizes the service provider to collect subscription fees whether monthly or annually as indicated in the service description using credit cards or any payment method registered by the subscriber with the service provider. The subscriber can modify subscription features through the platform.

The subscriber must take security precautions to prevent access to the service by unauthorized persons. This includes not sharing the access link and usernames and passwords with anyone, as the service provider does not guarantee any damage due to the subscriber's failure to take necessary precautions to protect their login information. The subscriber must not attempt unauthorized access to the platform, or copy, modify or leak platform data, change its designs, damage it, modify it, occupy its address, obstruct access to the platform, disrupt it or disable it.

During the subscription period, the service provider will provide technical support to the subscriber as outlined in this clause during the working hours announced on the platform and as the service provider deems appropriate. Support includes: (1) Phone or email messages to help the subscriber understand the problem and help them solve it. (2) Making updates, improvements or other changes related to the service without additional costs to the subscriber.

The subscriber agrees that the service provider will perform necessary maintenance from time to time for upgrades, adding new features, backups, or closing security gaps if any, and this may be accompanied by service interruption not exceeding one and a half days per year. If the period exceeds the mentioned duration, the subscriber will be compensated by extending their subscription by twice the number of service interruption days.

The subscriber acknowledges that in case they stop using the service, whether due to their request or due to non-payment of the subscription fee, the service provider has the right to stop the subscriber from benefiting from all service capabilities and accessing their data. After one calendar year (365 days), the subscription will be permanently cancelled, resulting in the deletion of all subscriber data. The subscriber acknowledges that if they resume subscription after the mentioned period, there are no guarantees for recovering previous data. For monthly subscription subscribers, the service provider has the right to delete data immediately after the usage period ends.

The service provider respects intellectual property rights and requests the subscriber to observe those rights. If it becomes apparent to the subscriber that there is content related to them that violates intellectual property laws, they can send a notice to the service provider and the service provider will respond by removing the content or any link leading to it within the platform. This agreement does not transfer any intellectual property rights related to the service provider, the service, or any third party from the service provider to the subscriber, as the service provider retains its rights to them. 'letsbot.net' including logos, graphics, and trademarks used in the service are registered to the service provider or other parties. The subscriber's use of the service does not give them the right or license to reproduce or use any of the service provider's trademarks.

The service is provided 'as is' and the service provider does not provide any express or implied warranties for the performance resulting from using the service or website, including but not limited to, temporary or permanent blocking of the subscriber's account by WhatsApp, quality, suitability for any specific purpose, integration, non-penetration, or data loss. The service provider is also not responsible for any loss or damage to the subscriber or any third party caused by the service or platform under this agreement or any direct, indirect, special, incidental or consequential damages whether based on this agreement or any other legal theory arising from the use of the service or platform or working under this agreement.

The subscriber agrees not to harm the service provider, its property, contractors, directors, employees, representatives and agents, and bears all costs of claims and expenses incurred in case of proven damage and breach of agreement, including attorney fees.

This agreement is exclusive to the subscriber and they must not assign or transfer any rights or obligations under this agreement to any third party.

The service provider has the right, as it deems appropriate, to modify or replace any part of this agreement. The responsibility lies with the subscriber to review any updates to this agreement periodically, as the service provider will publish and announce changes on the platform and on the email registered by the subscriber. The subscriber's continued access to the platform or use of the service represents implicit agreement to the amendments. The service provider may in the future add some additional features and capabilities to the platform or the service itself, such as new functions, tools, content or reports. All these features and capabilities are subject to the terms and conditions contained in this agreement.

If the subscriber wishes to stop the service, they can do so simply by not paying subscription fees or by directly notifying the service provider through the platform. In this case, the subscriber's data will be deleted as stipulated in Article 7. The service provider also has the right to notify the subscriber of service termination and give them a ten (10) day period to copy their data without stating reasons. All contract materials that continue due to their nature remain in effect after the termination of the agreement, including but not limited to compensations, warranties and disclaimers.

Regarding the service, the service provider is keen to respect the subscriber's privacy and all their data entered while using the service and not to access their account or view it or copy the data they entered except upon their request for the purpose of facilitating their work or training them or as mentioned in this agreement. Regarding the platform, the service provider collects data that does not identify the subscriber and that internet browsers usually send such as browser type, preferred language, operating system type, and time and date of request for the purpose of knowing how subscribers interact with the platform or visitors with the website in addition to publishing general summarized statistics about usage that are not linked to anyone specifically.