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Meta Business Partner UK Registered Company

Platform · WhatsApp Business

The Complete WhatsApp Business Platform

Manage every WhatsApp conversation for your business from one place — add your team, run an AI bot, and connect your online store with ease.

  • 1M+ Messages/Day
  • 99.9% Uptime
  • 24/7 Support
Illustrative shared inbox: the channels shown are the ones LetsBot connects; names and messages are examples only.

Overview

What does the LetsBot platform offer?

The LetsBot platform is a complete WhatsApp Business platform that brings every customer-communication tool into one place. It lets you receive thousands of conversations a day and manage them with a full support team on a single number — keeping response speed and service quality high no matter how fast your business grows.

Whether you run an online store, a medical clinic, or a service company, the platform gives you an AI bot for automated replies, bulk messaging for campaigns, accurate reports, and direct integration with Salla, Zid and WooCommerce. As an official Meta Business Partner, it runs on the official WhatsApp Business API with full security.

  • Manage every WhatsApp conversation from one dashboard
  • Add a multi-agent support team on a single number
  • Run an AI bot that replies to customers automatically
  • Send approved bulk campaigns and messages safely
  • Connect the platform to your Salla, Zid and WooCommerce store
  • Track performance with real-time reports and statistics

Capabilities

Platform Capabilities

Powerful tools and features designed to scale your business communication.

Most used chatbot platforms

More than 1.5 billion users in over 180 countries and 65 billion exchanged messages daily.

Secure communication

Secure communication channel with high privacy encryption, where no third party can see the content.

Without any waiting

Connect with your customers instantly, both synchronously and asynchronously.

Effective communication

Provide a rich experience for your customers by sending images, audio clips, files, coordinates, and more.

Reports and Statistics

Get comprehensive reports and statistics about sent messages and customer interactions.

Build customer trust

Utilize a business account to enhance customer trust and loyalty in your products or services.

Multi-language interface

User-friendly interface available in Arabic, English, Spanish and Portuguese.

24/7 Technical Support

Continuous technical support to ensure service stability and development.

Smart AI automation

Run an AI bot and automated workflows that reply to customers and manage conversations for you, around the clock.

Business tools next to your chats

Deals, tasks, tickets, satisfaction surveys, bookings and routing rules — in your account now, tied to the customer profile inside the chat.

Deals & sales pipeline

Follow sales opportunities on a drag-and-drop stage board, with a total per stage, right next to your customer chats.

Team tasks

Create a task from any message in the chat and keep track of what the team promised customers.

Tickets & SLA

Turn support requests into tickets with an SLA that shows in the chat header.

CSAT & NPS surveys

Ask customers how satisfied they are; the score shows in the customer profile inside the chat.

Appointment booking

Customer appointments sit in their profile beside the chat, so agents see what was booked.

Departments & routing

Route conversations to departments with routing rules, and transfer to a department with a shift badge.

Industries

Industries we serve

The LetsBot platform adapts to the way your business works, whatever your industry.

Companies

Increasing customer satisfaction and improving communication quality for small and medium-sized companies.

Education

Facilitating communication between administration, students, and parents in the education sector

The Medical Sector

Improving service quality for patients and facilitating appointment booking and inquiries.

E-Commerce

Enhancing communication quality with customers before and after purchase in online stores

Tourism

Enhancing customer experience in hotels, resorts, and tourism companies during and after booking

Media

Facilitating communication and rapid content distribution to subscribers in the media sector

Integrations

Seamless Integrations

Connect WhatsApp to your store and favourite tools in minutes, not months.

For Developers
  • Salla
  • Zid
  • WooCommerce
  • Zapier
  • REST API
  • Webhooks

Get started

From sign-up to your first conversation

Three steps stand between you and running every customer conversation from one inbox.

  1. Create your account

    Sign up for LetsBot and set up your business workspace.

  2. Connect your WhatsApp number

    Connect your business number through the official WhatsApp Business API, then add your other channels to the same inbox.

  3. Add your team and turn on the bot

    Assign conversations to agents and departments with routing rules you set, organise them with labels, and let the AI bot answer the repeat questions.

Frequently asked questions

Everything you need to know about the LetsBot WhatsApp Business platform

What is the LetsBot WhatsApp Business platform?

The LetsBot platform is a complete WhatsApp Business management solution that lets you receive and reply to customer conversations, add a multi-agent support team, run an AI bot, and send bulk messages — all from a single dashboard. Because LetsBot is an official Meta Business Partner, the platform runs on the official WhatsApp Business API.

Can multiple agents use the same WhatsApp number?

Yes. The platform lets your entire team work on a single WhatsApp number at the same time, with conversations routed and assigned to each agent — no need to share a phone between them.

Do I need technical experience to use the platform?

No. The LetsBot dashboard is built to be easy to use with a full Arabic interface. You can set up your account and start receiving conversations within minutes, and 24/7 multilingual technical support is available to help with any step.

Does the platform integrate with my online store?

Yes. The LetsBot platform integrates with Salla, Zid and WooCommerce, plus Zapier and a developer API, so your store orders and customer data connect to WhatsApp conversations automatically.

Does the AI bot work in Arabic?

Yes. The LetsBot AI bot understands Arabic dialects and replies to your customers naturally around the clock, and it can escalate a conversation to a human agent whenever needed.

How do I start using the LetsBot platform?

Check the availability of your subdomain, choose the plan that fits your business size, then connect your WhatsApp Business number. Our team assists with every setup step, and you can start a trial with no credit card required.

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Ready to run your business WhatsApp like a pro?

Join thousands of businesses that trust the LetsBot platform to run their customer communication.