Your pipelines, as they are
Each Bigin sub-pipeline becomes a LetsBot pipeline, and each stage is matched to a LetsBot stage.
Works with Zoho Bigin
Zoho Bigin and WhatsApp, one customer list
Contacts, companies, pipelines and tasks stay the same in Bigin and in the LetsBot CRM, so the person answering WhatsApp sees the same deal your sales team works on.
Requires your own active Zoho Bigin subscription. The integration itself is free.
- 2Directions
- 5Bigin modules
- 10Records previewed first
Direction
Zoho Bigin and WhatsApp, one customer list
These are the defaults. Switch any module off, or keep it one way.
| Zoho Bigin | LetsBot CRM | Direction |
|---|---|---|
Contacts |
Customers | Both ways |
Companies |
Companies | Both ways |
Pipelines |
Deals (sub-pipelines become pipelines) | Both ways |
Tasks |
Tasks | Both ways |
Notes |
Timeline notes | Into LetsBot |
Zoho Bigin
Built for small teams
Next to the conversation
The deal and the tasks from Bigin appear on the customer record and in the live-chat customer card.
Nothing written by surprise
A dry run shows 10 records first. Nothing is written to Bigin or to LetsBot until you press “Start sync”.
Your data centre
Sign in on your own Zoho data centre, including zoho.sa and zoho.ae; requests stay there.
How it works
Bring Bigin next to your WhatsApp inbox
-
Connect Bigin
Pick Zoho Bigin and sign in on your own data centre.
-
Choose modules
Contacts, companies, pipelines, tasks and notes — each both ways, into LetsBot, or off.
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Match pipelines and stages
Each Bigin sub-pipeline goes to a LetsBot pipeline, each stage to a stage.
-
Preview, then start
Check 10 records in a dry run, then press “Start sync”.
Requires your own active Zoho Bigin subscription. The integration itself is free.
Zoho Bigin
Good to know
Records are matched by phone number (international format), then e-mail, then the Bigin ID.
By default the most recent change wins, field by field; you can make Bigin or LetsBot the source of truth.
Sync uses your Bigin API limits, and LetsBot paces itself to stay inside them.
Frequently asked questions
Frequently asked questions
Is the Bigin integration free?
Yes. The integration costs nothing. You need your own Zoho Bigin subscription.
What is the difference from the Zoho CRM integration?
Bigin is Zoho’s CRM for small teams, built around pipelines. Its connector syncs contacts, companies, pipelines and tasks; Zoho CRM adds leads, calls and meetings.
Do my Bigin pipelines keep their stages?
Yes. Each sub-pipeline becomes a LetsBot pipeline and you match every stage during setup.
What happens if I disconnect?
Syncing stops and nothing is deleted on either side.
Bring Bigin next to your WhatsApp inbox
Start your free trial, open CRM integrations and connect Bigin.