Records an order from your own store system (not Salla / Zid) and starts its order journey: every active automation reminder on «Order placed» (panel → Automation reminders) goes to this customer N days after ordered_at — rating request, discount, marketing.
Required: order_id (letters, digits, ., _, -; max 64) and phone (international format, e.g. 966501234567). Optional: customer_name, ordered_at (ISO-8601, within the last 365 days, not in the future; default now), total, currency, order_url (https), store_name, language (ar, en, es, pt), invoice_number, invoice_url (https page) or invoice_pdf_url (https PDF), products (up to 20, each name + optional https url).
When invoice_url or invoice_pdf_url is sent, the invoice goes out at once, once per order, through your invoice templates (panel → Invoices). Recording an order sends nothing else by itself.
journey.reachable is false when this customer never wrote to you and your number is QR-linked: journey messages will not reach them (cold messages go out only from an official Cloud API number). invoice is one of not_requested, sent, skipped, failed, duplicate, off.
Answers 201 when recorded, 422 on validation errors ({"Status": false, "Message": ..., "errors": {...}}), 403 when no workspace is linked to the key, 409 while a new workspace is still being prepared.
Body JSON
{
"order_id": "ORD-1042",
"phone": "966501234567",
"customer_name": "Sara",
"ordered_at": "2026-10-20T14:30:00+03:00",
"total": 249.5,
"currency": "SAR",
"order_url": "https://shop.example.com/orders/ORD-1042",
"store_name": "Example Store",
"language": "ar",
"invoice_number": "INV-1042",
"invoice_pdf_url": "https://shop.example.com/invoices/INV-1042.pdf",
"products": [
{
"name": "Arabic coffee 500g",
"url": "https://shop.example.com/p/coffee"
}
]
}Contoh permintaan
curl -X POST "https://letsbot.net/api/v1/orders" \
-H "Authorization: Bearer YOUR_LB_API_KEY" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-d '{
"order_id": "ORD-1042",
"phone": "966501234567",
"customer_name": "Sara",
"ordered_at": "2026-10-20T14:30:00+03:00",
"total": 249.5,
"currency": "SAR",
"order_url": "https://shop.example.com/orders/ORD-1042",
"store_name": "Example Store",
"language": "ar",
"invoice_number": "INV-1042",
"invoice_pdf_url": "https://shop.example.com/invoices/INV-1042.pdf",
"products": [
{
"name": "Arabic coffee 500g",
"url": "https://shop.example.com/p/coffee"
}
]
}'const response = await fetch("https://letsbot.net/api/v1/orders", {
method: "POST",
headers: {
"Authorization": "Bearer YOUR_LB_API_KEY",
"Accept": "application/json",
"Content-Type": "application/json",
},
body: JSON.stringify({
"order_id": "ORD-1042",
"phone": "966501234567",
"customer_name": "Sara",
"ordered_at": "2026-10-20T14:30:00+03:00",
"total": 249.5,
"currency": "SAR",
"order_url": "https://shop.example.com/orders/ORD-1042",
"store_name": "Example Store",
"language": "ar",
"invoice_number": "INV-1042",
"invoice_pdf_url": "https://shop.example.com/invoices/INV-1042.pdf",
"products": [
{
"name": "Arabic coffee 500g",
"url": "https://shop.example.com/p/coffee"
}
]
}),
});
const data = await response.json();
console.log(data);<?php
$ch = curl_init('https://letsbot.net/api/v1/orders');
curl_setopt_array($ch, [
CURLOPT_CUSTOMREQUEST => 'POST',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_HTTPHEADER => [
'Authorization: Bearer YOUR_LB_API_KEY',
'Accept: application/json',
'Content-Type: application/json',
],
CURLOPT_POSTFIELDS => <<<'JSON'
{
"order_id": "ORD-1042",
"phone": "966501234567",
"customer_name": "Sara",
"ordered_at": "2026-10-20T14:30:00+03:00",
"total": 249.5,
"currency": "SAR",
"order_url": "https://shop.example.com/orders/ORD-1042",
"store_name": "Example Store",
"language": "ar",
"invoice_number": "INV-1042",
"invoice_pdf_url": "https://shop.example.com/invoices/INV-1042.pdf",
"products": [
{
"name": "Arabic coffee 500g",
"url": "https://shop.example.com/p/coffee"
}
]
}
JSON,
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);
print_r($data);import requests
response = requests.request(
"POST",
"https://letsbot.net/api/v1/orders",
headers={
"Authorization": "Bearer YOUR_LB_API_KEY",
"Accept": "application/json",
"Content-Type": "application/json",
},
json={
"order_id": "ORD-1042",
"phone": "966501234567",
"customer_name": "Sara",
"ordered_at": "2026-10-20T14:30:00+03:00",
"total": 249.5,
"currency": "SAR",
"order_url": "https://shop.example.com/orders/ORD-1042",
"store_name": "Example Store",
"language": "ar",
"invoice_number": "INV-1042",
"invoice_pdf_url": "https://shop.example.com/invoices/INV-1042.pdf",
"products": [
{
"name": "Arabic coffee 500g",
"url": "https://shop.example.com/p/coffee",
},
],
},
)
print(response.json())Respons
Order recorded201
{
"Status": true,
"Message": "Order recorded.",
"order_id": "ORD-1042",
"journey": {
"recorded": true,
"ordered_at": "2026-10-20T14:30:00+03:00",
"reachable": true
},
"invoice": "sent"
}Validation error422
{
"Status": false,
"Message": "The order id field is required.",
"errors": {
"order_id": [
"The order id field is required."
]
}
}