Get a contact

One contact. Scope: crm.

One contact. Scope: crm.

WhatsApp usernames (only for workspaces with WhatsApp username support switched on; absent otherwise). phone keeps its meaning.

whatsapp_bsuid — Meta's ID for a customer who hides their number behind a WhatsApp username, e.g. EG.2288384708632117. Not a phone number; null when Meta sent none.
whatsapp_username — the customer's WhatsApp @username, without the @. Display only; null when none.
phone_available — false when the customer keeps their number private: do not SMS, call or store phone as a number.

Example request

curl -G "https://your-workspace.letsbot.net/api/v1/crm/contacts/42" \
  -H "X-Zapier-Api-Key: YOUR_WORKSPACE_API_KEY" \
  -H "Accept: application/json"

const response = await fetch("https://your-workspace.letsbot.net/api/v1/crm/contacts/42", {
  method: "GET",
  headers: {
    "X-Zapier-Api-Key": "YOUR_WORKSPACE_API_KEY",
    "Accept": "application/json",
  },
});

const data = await response.json();
console.log(data);

<?php

$ch = curl_init('https://your-workspace.letsbot.net/api/v1/crm/contacts/42');

curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST => 'GET',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-Zapier-Api-Key: YOUR_WORKSPACE_API_KEY',
        'Accept: application/json',
    ],
]);

$data = json_decode(curl_exec($ch), true);
curl_close($ch);

print_r($data);

import requests

response = requests.request(
    "GET",
    "https://your-workspace.letsbot.net/api/v1/crm/contacts/42",
    headers={
        "X-Zapier-Api-Key": "YOUR_WORKSPACE_API_KEY",
        "Accept": "application/json",
    },
)

print(response.json())

Responses

Contact200

{
  "success": true,
  "data": {
    "id": 42,
    "name": "Ahmed Ali",
    "phone": "966500000000",
    "email": "ahmed@example.com",
    "city": "Riyadh",
    "country": "SA",
    "lifecycle": {
      "id": 2,
      "name": "Lead"
    },
    "owner": {
      "id": 3,
      "name": "Sara Ahmed"
    },
    "company": {
      "id": 7,
      "name": "Example Trading Co."
    },
    "tags": [
      "vip"
    ],
    "custom_fields": {
      "source_campaign": "spring_sale"
    },
    "last_activity_at": "2026-10-08T09:30:00+03:00",
    "created_at": "2026-10-01T12:00:00+03:00",
    "updated_at": "2026-10-08T09:30:00+03:00",
    "url": "https://your-workspace.letsbot.net/panel/v2/crm/contacts/42",
    "whatsapp_bsuid": null,
    "whatsapp_username": "ahmed_store",
    "phone_available": true
  }
}

Not found404

{
  "success": false,
  "error": "Not found.",
  "code": "not_found"
}

Ready when you are

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Get a contact

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