Automate Your Shopify Store via WhatsApp

How do I connect my Shopify store to WhatsApp?

Install the LetsBot app from the Shopify App Store, then connect your official WhatsApp Business number from the LetsBot dashboard. Order notifications, the AI bot, and campaigns activate in minutes — no code. Start a 14-day free trial, no credit card.

Do I need the WhatsApp Business API to connect Shopify?

Yes. Automated notifications, the bot, and campaigns run on the official Meta-approved WhatsApp Business API. LetsBot is an official Meta Business Partner and provisions your number and API access inside the plan — you never deal with Meta directly.

Does it send order notifications automatically?

Yes. Every Shopify event (new order, confirmation, shipping, delivery, refund) fires a Meta-approved WhatsApp template the moment it happens — your customer gets a message they actually read instead of an ignored email.

Does it support abandoned-cart recovery?

Yes. Multi-stage reminder sequences with custom delays and minimum-cart gating, with the Shopify checkout link inside the WhatsApp message itself — lifting cart recovery by up to 40%.

Does it support cash-on-delivery (COD) order confirmation?

Yes. It sends an automatic WhatsApp confirmation for every COD order before fulfillment, so the customer confirms or cancels in one tap — cutting fake orders and return-to-origin shipping. A core feature for Middle East stores.

Is the app official and approved by Meta and Shopify?

Yes. LetsBot is an official Meta Business Partner for the WhatsApp Business API, and the app is published on the Shopify App Store. Zero ban risk, approved templates, and Meta-grade delivery reporting.

Does it work in Arabic with RTL?

Yes. LetsBot is the first Shopify app with first-class Arabic and RTL support. The bot replies to each customer in the language they write in, the dashboard is available in Arabic, English, Spanish and Portuguese, and every Arabic template renders correctly right-to-left.

Can I push Shopify products to WhatsApp Catalogue?

Yes — catalogue sync is available on the Scale plan. Every Shopify product is auto-pushed to your WhatsApp Business catalogue, so customers browse products, images, and prices and start an order inside the chat.

Is there a message cap?

Yes. The Free plan includes 100 WhatsApp messages every 30 days; once they are used, sending stops until you upgrade. Paid plans include 12,000 (Starter), 75,000 (Growth), 100,000 (Plus) or 200,000 (Scale) messages a month. The app’s Plan page shows your usage, and you can change plans at any time from Shopify Admin.

Is the app Shopify Plus compatible?

Yes — every plan runs on the same Shopify Plus API surface. Plus stores additionally benefit from multi-store webhooks and the Scale plan's advanced SLA (15-min response).

How do I start?

Click "Install" on LetsBot's Shopify App Store listing, accept the OAuth permissions, link your WhatsApp number in the LetsBot dashboard (5 minutes), and enable notifications. Total: under a minute to install + 5 minutes for full setup.

Is my data and my customer data safe?

Yes. LetsBot uses Meta's official WhatsApp Business API, tier-1 hosting, E2E message encryption, and secure OAuth 2.0 for Shopify. Your Shopify data stays on your store — LetsBot only reads webhook events. We never share customer data with OpenAI or any third party.

What is the best WhatsApp app for Shopify stores in 2026?

Look for an app that runs on the official WhatsApp Business API, sends order confirmations, shipping updates and abandoned-cart reminders, and gives your team a shared inbox in Arabic and English. LetsBot integrates with Shopify (from $21 a month) and brings WhatsApp, Instagram and Messenger into one inbox, with a 14-day free trial.