Works with Magento & Adobe Commerce

UK Registered (Companies House #15477940)

Turn your Magento store events into instant WhatsApp messages

When an order is placed, shipped, or a cart is abandoned in your Magento store, LetsBot automatically sends a personalized WhatsApp message — plus an AI reply bot and bulk campaigns, all on Meta's official WhatsApp Business API.

Start free How it works

Free during launch · No credit card required · Cancel anytime

5Store event triggers
14Days free trial

Magento · signed webhook now

order_placed

Order: #000048213
Signature: HMAC-SHA256 ✓
Template: order_created

Abandoned cart 60-min threshold checked every 15 min

10:42

A Atlas Outdoor Business account

Today

Hi Sarah, your order #000048213 at Atlas Outdoor for SAR 420 has been received. Thank you for shopping with us. 10:42

Hi Sarah, you still have items worth SAR 185 in your cart at Atlas Outdoor. You can complete your purchase at the link below whenever you are ready. 11:45

Complete purchase

Illustrative example using the ready-made order_created and abandoned_cart templates; variables such as {CUSTOMERNAME}, {ORDERID} and {ORDERTOTAL} are filled from your store data.

How it works

Live in three steps

From installing the Magento extension to your first delivered WhatsApp message — in minutes, with zero code.

Install the Magento extension

Install the LetsBot extension on Magento Open Source 2.4 or Adobe Commerce via Composer. You can remove it anytime.
Connect your account & pick events

Copy the webhook URL, API key and signing secret from the LetsBot connect screen into the extension settings, then switch on the events you want and set the abandoned-cart threshold in minutes.
Auto-sent on WhatsApp

The moment the store event happens, LetsBot sends the message through the official Meta-approved WhatsApp Business API — and receives your customers' replies in the Live Chat dashboard.

Capabilities

Everything a Magento store needs, on WhatsApp

Six capabilities built around Magento store events — orders, shipping, and carts.

Order notifications

An automatic WhatsApp message when an order is placed, processed, shipped, completed or canceled — with the tracking number and link.

Abandoned-cart recovery

An abandoned-cart reminder with a direct link to complete the purchase, after an idle threshold you set in minutes.

AI reply bot

Answers product, price, availability, shipping and return questions — in whatever language the customer writes in.

Bulk campaigns

Sync your Magento customers, then send a Meta-approved template to the list or a segment of it to launch your offers.

Live chat for agents

When a customer needs a human agent — or asks for one — the bot hands the conversation to your team's Live Chat dashboard.

Reliable event delivery

Events go through an outbox inside Magento with automatic retries — the same on Open Source and Adobe Commerce Cloud.

Ready-made event message examples

Templates for every event, in Arabic and English

The six templates are created for you on connect, formatted as UTILITY notifications, and you can edit the text before submitting them to Meta for approval.

order_created READY

Confirms every new order with its number and total.

order_processing READY

Tells the customer the order is being processed.

order_shipped READY

Shipment notice with the tracking number and link.

order_completed READY

Confirms the order was delivered.

order_canceled READY

Notifies the customer when an order is canceled.

abandoned_cart READY

Abandoned-cart reminder with a direct checkout link.

Trust & security

Built on principles Magento and Meta share

Signed webhooks

Every event is signed with HMAC-SHA256 and sent with your API key; the signing secret is stored encrypted in Magento and can be rotated from the LetsBot panel. Your Magento admin credentials never leave your store.

Per-tenant data isolation

Each customer gets a dedicated database; isolation is enforced by a database-per-tenant architecture.

Official partnerships

LetsBot is a Meta Business Partner and a UK-registered company (Companies House #15477940).

Simple pricing

Magento addon + your LetsBot plan

The Magento integration is an addon you attach to any LetsBot plan. Pick the plan that matches your message volume, employees, and storage — your Magento addon stays the same price across all of them.

Currently 100% free during launch — the Magento integration is free for every LetsBot customer until the app is officially listed on the Adobe Commerce Marketplace. It becomes a paid add-on afterwards.

Price after launch

Magento automation addon

$19 / month

or $190 / year · save ~17% · VAT-inclusive · billed in USD

Adds Magento event triggers (new order/shipping/abandoned cart), the AI reply bot, rich WhatsApp templates, and bulk campaigns on top of any active LetsBot plan.

Trial

$0 / 14 days

Magento addon + Starter plan, free for 14 days. No credit card.

Magento event triggers
Abandoned-cart recovery
AI reply bot
Sandbox messages included

Start free

Bundle examples — Magento addon paired with our most-used plans

Starter

Magento addon + Starter plan

$25/ month

For small stores starting Magento-driven WhatsApp comms.

Up to 12,000 messages / month
5 employees
2 GB storage
1,000 AI credits / month
All Magento event templates

Growth

Magento addon + Basic plan

$44/ month

For active stores ready to scale Magento automations.

Up to 75,000 messages / month
10 employees
5 GB storage
3,000 AI credits / month
Priority support

Scale

Magento addon + Professional plan

$119/ month

High-volume stores with custom requirements.

Up to 200,000 messages / month
30 employees
25 GB storage
10,000 AI credits / month
Dedicated account manager
SLA-backed delivery

Every plan includes one official WhatsApp Business number. All prices in USD, billed monthly or annually. VAT may apply based on your billing country. Meta charges service messages from 1 October 2026, with 1,000 free per number each month.

FAQ