Turn your Magento store events into instant WhatsApp messages
When an order is placed, shipped, or a cart is abandoned in your Magento store, LetsBot automatically sends a personalized WhatsApp message — plus OTPs, an AI reply bot, and bulk campaigns, all on Meta's official WhatsApp Business API.
Free during launch · No credit card required · Cancel anytime
Free during launch — the Magento integration is free for every LetsBot customer until the app is officially listed on the Adobe Commerce Marketplace. It becomes a paid add-on afterwards.
Built on infrastructure trusted by millions
Live in three steps
From installing the Magento extension to your first delivered WhatsApp message — in minutes, with zero code.
Install the Magento extension
Install the LetsBot extension on your Magento (or Adobe Commerce) store via Composer or from the admin panel. The install is safe, and you can remove the extension anytime.
Connect your account & pick events
Paste your LetsBot API key into the extension settings, then choose the events that matter — new order, order shipped, abandoned cart — and write your message, personalized with store variables.
Auto-sent on WhatsApp
The moment the store event happens, LetsBot sends the message through the official Meta-approved WhatsApp Business API — and receives your customers' replies in the Live Chat dashboard.
Everything a Magento store needs, on WhatsApp
Six capabilities built around Magento store events — orders, shipping, and carts — not bolt-on hacks.
Order notifications
An automatic WhatsApp message on every order status change: confirmed, processing, shipped, delivered, refunded — with a shipment tracking link.
Abandoned-cart recovery
A multi-stage reminder drip with a direct-to-checkout link and an optional last-attempt discount — one of the strongest ways to recover lost sales, with up to a 35% lift.
AI reply bot
Trains on your Magento product catalogue and answers product, price, availability, sizing, shipping, and return questions — in both Arabic and English.
OTP verification
WhatsApp OTPs for login, order confirmation, and cash-on-delivery — with up to 99% delivery versus 70–80% for SMS.
Bulk campaigns
Import your Magento customers directly, slice them by segment (last purchase, product category, city), then send with a Meta-approved template to launch your offers.
Live chat for agents
When a customer needs a human agent — or asks for one explicitly — the bot hands the conversation off to your team's Live Chat dashboard, keeping every conversation in one place.
Templates for every event, ready for Meta approval
Start from templates pre-formatted to Meta's UTILITY category requirements — the highest-approval tier for notifications — so they ship to approval without the usual review-loop friction.
magento_order_placed
Instant confirmation for every new order with its number and total.
magento_order_shipped
Shipment notification with a tracking link.
magento_order_delivered
Confirmation when the order is delivered + a review ask.
magento_abandoned_cart
Abandoned-cart reminder with a direct checkout link.
magento_otp_verification
A verification code for login and order confirmation.
magento_order_refunded
Notify the customer when an order is refunded.
Built on principles Magento and Meta share
The LetsBot extension requests the minimum permissions needed to read store events and send messages — nothing more — through an API key you can revoke at any moment.
Minimum-permission scope
The extension requests read access to the orders, carts, and customer data needed only for sending — nothing else. It never touches data outside messaging, and you can revoke the API key from the LetsBot panel whenever you like.
Per-tenant data isolation
Each customer gets a dedicated database. No query can cross between tenants at the application layer; isolation is enforced by a database-per-tenant architecture.
Transparent data retention
Event records: 24 months. Message bodies: 90 days. Backups: 30 days. We never sell data, never use it for model training, and never share it with ad networks — ever.
Official partnerships
Official Meta WhatsApp Business Solution Partner with on-platform template approval. UK-registered company (Companies House #15477940) with public director records.
Magento addon + your LetsBot plan
The Magento integration is an addon you attach to any LetsBot plan. Pick the plan that matches your message volume, employees, and storage — your Magento addon stays the same price across all of them.
Magento automation addon
Adds Magento event triggers (new order/shipping/abandoned cart), OTPs, the AI reply bot, rich WhatsApp templates, and bulk campaigns on top of any active LetsBot plan.
Bundle examples — Magento addon paired with our most-used plans
Magento addon + Starter plan, free for 14 days. No credit card.
- Magento event triggers
- Abandoned-cart recovery
- AI reply bot
- Sandbox messages included
For small stores starting Magento-driven WhatsApp comms.
- Up to 12,000 messages / day
- 5 employees
- 2 GB storage
- All Magento event templates
For active stores ready to scale Magento automations.
- Up to 75,000 messages / day
- 10 employees
- 5 GB storage
- Priority support
High-volume stores with custom requirements.
- Up to 200,000 messages / day
- 30 employees
- 25 GB storage
- Dedicated account manager
- SLA-backed delivery
Every plan includes one official WhatsApp Business number. All prices in USD, billed monthly or annually. VAT may apply based on your billing country.
Questions other store owners already asked
Start connecting Magento to WhatsApp — free
Install the Magento extension and connect your LetsBot account in minutes. No credit card. No code. Free during launch.