Order alerts
A customer places an order on Salla, Zid, Shopify, or WooCommerce — an automated WhatsApp confirmation lands in seconds, no manual work.
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Zapier connection free during the beta
Zapier app · limited invite-only beta
Connect WhatsApp to 7000+ apps — no code required
LetsBot for Zapier wires the official WhatsApp Business API to every tool your business already runs on. Automate order confirmations, capture leads, sync contacts, and trigger messages from spreadsheets, CRMs, and 7000+ other apps — in five minutes.
The app connects with your workspace subdomain and an API key from your LetsBot dashboard, no password involved.
- 7000+ Apps ready to connect
- 14 Days free trial
- 5min To launch your first Zap
Apps
Popular apps you can wire up
Regional commerce is fully covered — Salla, Zid, and local payment rails alongside the global team-collaboration stack.
- Gmail
- Google Sheets
- Salla
- Zid
- Shopify
- WooCommerce
- HubSpot
- Stripe
- Slack
- Calendly
- Typeform
- Mailchimp
+ 6,988 more apps available on Zapier. If you use it, Zapier most likely supports it.
Use cases
What you can automate in five minutes
Each scenario below is a single Zap on Zapier that then runs forever — no code, no server to babysit, no daily check-in.
Sheets to WhatsApp
A new Google Sheets row fires an official WhatsApp template to the phone in that row. Perfect for bulk updates.
Form to conversation
Typeform / Jotform / Google Forms submissions send an instant WhatsApp reply to the lead with the next step.
Payment confirmations
Stripe, MyFatoorah, or Tap payment success opens a branded WhatsApp receipt with the order details attached.
Booking reminders
A Calendly / Cal.com / Google Calendar booking triggers a WhatsApp confirmation now and a 1-hour reminder later.
CRM sync
A new HubSpot / Salesforce / Bitrix contact auto-creates a LetsBot contact with the same tags from the CRM.
Inbox to ticket
A new WhatsApp message escalates into a Zendesk / Freshdesk / Intercom ticket with the full chat history.
Team alerts
A critical WhatsApp keyword fires a Slack / Teams / Discord ping to the right channel instantly.
Prefer to keep it inside LetsBot? Appointment booking and tickets with SLA are now built into LetsBot and in your account now.
Triggers & actions
Every LetsBot trigger and every LetsBot action
Triggers fire a Zap from LetsBot to any other app. Actions receive a Zap from any other app and execute it inside LetsBot.
When this happens in LetsBot…
- New message received
- New message sent from your account
- Keyword matched in an incoming message
- Media received from a customer
- Message status changed (sent, delivered, read)
- New contact created
- Chat closed
- Campaign completed
- Notification template sent
Do this inside LetsBot
- Send a text message
- Send an image
- Send a video
- Send a file or document
- Send a notification template, with a per-send image, video or PDF header
- Create or update a contact
- Find a contact by phone
- Add a label to a contact
- Close a conversation
- AI: summarise a conversation
- AI: customer sentiment
- AI: suggest a reply
Rolling out in the beta
A WhatsApp template with its own image, video or PDF on every send
An invoice per order, a photo of the product the customer bought, a delivery video: the Zap passes the file link, and the approved template arrives with that exact file in its header, even when the customer has not messaged you for days.
- A media header per send A "Header media URL" field on Send Notification Template, plus the file name your customer sees for documents. Needs a Meta-approved template with an image, video or document header on official WhatsApp.
- Send video and send file Two actions that send a video or a document with a caption to a customer inside the 24-hour window.
- Works with Make and n8n too The same actions are available with one API key from any tool that sends HTTP requests; details on the developers page.
Before you build the Zap: the 24-hour window rule
Within 24 hours of the customer's last message
You can send a free-form message: text, image, video or file, or any approved template.
After 24 hours, or to a customer who never wrote
WhatsApp accepts approved templates only and refuses a free-form message with error 131047. So a send-image, video or file step fails with window_closed_use_template instead of showing success; use Send Notification Template with a media header.
Setup
How to launch your first Zap in five minutes
-
Open Zapier in your dashboard
The connection is free during the invite-only beta, with no addon to switch on; seats are limited. The Zapier section of your LetsBot dashboard gives you the invitation link and creates your API key.
-
Accept the invite and connect with your API key
Open the invitation link to add the LetsBot app to your Zapier account, then enter your workspace subdomain and API key. For Make and n8n, use the same key with the API reference.
-
Build your first Zap
Pick a trigger, pick an action, hit publish. The flow runs forever. Start from one of Zapier's ready-made templates if you need inspiration.
Free during the beta
The Zapier connection is free — you only pay for your base plan
The LetsBot–Zapier connection is free during the limited, invite-only beta, with no addon to switch on. Your base plan alone sets the cost, and it differs in messages, employees, and storage.
Your base plan sets the price — the Zapier connection is free on every plan during the beta
Trial
$0
/ for 14 days
Try LetsBot and the full Zapier connection free. No credit card.
- All triggers and actions
- Sandbox messages included
- First Zap in five minutes
- WhatsApp support
Starter
Base plan
$21
/ month
For small stores starting WhatsApp automation via Zapier.
- Up to 12,000 messages / month
- 5 employees
- 2 GB storage
- 1,000 AI credits / month
- One official WhatsApp number
Growth
Base plan
$40
/ month
For active stores ready to scale their Zapier automations.
- Up to 75,000 messages / month
- 10 employees
- 5 GB storage
- 3,000 AI credits / month
- Priority support
Scale
Base plan
$115
/ month
High-volume merchants with custom requirements.
- Up to 200,000 messages / month
- 30 employees
- 25 GB storage
- 10,000 AI credits / month
- Dedicated account manager
- SLA-backed delivery
Every plan includes one official WhatsApp number. Prices in USD, billed monthly or annually; VAT may apply by billing country. The Zapier connection is free during the limited, invite-only beta.
FAQ
Frequently asked questions about LetsBot + Zapier
Do I need coding skills to use LetsBot on Zapier?
No. In Zapier you pick a trigger and an action, then turn the Zap on, without writing code. The same API key also works with Make, n8n or any tool that sends HTTP requests.
How many apps can I connect to WhatsApp through Zapier?
Zapier's directory lists more than 7,000 apps, including spreadsheets, CRMs, payment gateways, scheduling tools and stores such as Salla, Zid, Shopify and WooCommerce. Any of them can run a step in LetsBot or receive an event from it.
What is the difference between the native Salla integration and Salla via Zapier?
The native Salla integration in LetsBot covers order notifications, abandoned carts and shipping updates with no Zapier setup. Zapier connects your store events to other apps outside LetsBot, such as a Google Sheets row or a Slack alert followed by a WhatsApp message. The two work together.
Is the Zapier connection free, and how do I start?
Yes. The connection is free during the limited beta, including on trials, and seats are limited. The LetsBot app on Zapier is currently invite-only: open the Zapier section of your LetsBot dashboard to get the invitation link, or create an API key there to use with Make or n8n.
Which triggers and actions are available?
The newest actions are rolling out in the beta. Triggers: new message received, new message sent, keyword matched, media received, message status changed, new contact created, chat closed, campaign completed and notification template sent. Actions: send a text, image, video or file; send a notification template with a per-send image, video or PDF header; create or update a contact; find a contact by phone; add a label; close a conversation; and AI summary, sentiment and suggested reply.
Are messages sent over official WhatsApp?
Messages go out through the channel you connected in LetsBot. LetsBot is a Meta Business Partner and works with the official WhatsApp Business Platform (Cloud API); templates with a media header need the official channel and a Meta-approved template.
Can I send an image or a PDF to a customer who has not messaged me in 24 hours?
Not as a free-form message. WhatsApp accepts free-form messages (text, images, video and files) only within 24 hours of the customer's last message; outside that window it accepts approved templates only. So LetsBot returns window_closed_use_template instead of queuing the message; use Send Notification Template with a header media URL for the image, video or PDF instead.
What happens when a message is not sent?
The Zap step fails with a clear code instead of showing success, such as window_closed_use_template, or monthly_limit_reached when your plan's monthly message limit is reached; it shows in your Zapier history so you can replay it once the cause is fixed.
Are Zapier messages charged by Meta?
According to Meta's pricing page (checked on 23 September 2026), templates are charged by their category, and service messages are charged from 1 October 2026, with 1,000 free service messages per phone number each month. Every Zapier send response includes a cost estimate, and you can set a daily limit for automated sends that either alerts you or stops sending for the rest of the day.
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