Event-triggered messages
A message fires the instant a contact, deal, or ticket is created, or when a deal changes stage. You pick the event; LetsBot handles the rest.
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Works with HubSpot CRM
UK Registered (Companies House #15477940)
Turn HubSpot CRM events into instant WhatsApp messages
When a contact, deal, or ticket is created in HubSpot, LetsBot automatically sends a personalized WhatsApp message — and logs replies back into HubSpot.
14-day free trial · No credit card required · Cancel anytime
- 2 Two-way logging
- 14 Days free trial
- 60s To go live
How it works
Live in three steps
From the first connect click to your first delivered WhatsApp message — under a minute, with zero code.
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Connect HubSpot in one click
Log in to LetsBot and click "Connect HubSpot." You authorize it through HubSpot's secure OAuth in a single step — no password sharing, and you can revoke access anytime.
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Pick events & write the message
Choose the events that matter — a contact, deal, or ticket created, or a deal stage change — then write your message and personalize it with CRM variables, or pick a ready-made rich template.
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Auto-sent on WhatsApp
The moment the CRM event happens, LetsBot sends the message through the official Meta-approved WhatsApp Business API — and logs the customer's reply back to the HubSpot timeline automatically.
Capabilities
Everything HubSpot tracks, delivered to WhatsApp
Six capabilities built around the HubSpot data model — contacts, deals, and tickets — not bolt-on hacks.
CRM-data personalization
Bind any message to HubSpot fields automatically — {CONTACT_FIRSTNAME}, {DEAL_NAME}, {DEAL_STAGE}, {TICKET_SUBJECT} and more — so every message lands with the customer's name and record details.
Rich templates
Text, buttons, lists, and media — build interactive WhatsApp messages with quick-reply buttons, selection lists, images, and files, all aligned to Meta's official categories.
Two-way logging
It is not just outbound: when a customer replies on WhatsApp, LetsBot logs the reply as a note on the contact's HubSpot timeline, so your team stays fully in the loop.
Per-event control
Every event is fully opt-in — enable or disable it, edit its message, or change its conditions anytime from the LetsBot dashboard, without touching HubSpot.
Arabic & English
Every template ships with Arabic and English variants, with full right-to-left (RTL) support so Arabic messages render perfectly inside WhatsApp with no extra configuration.
Ready-made event message examples
Templates for every event, ready for Meta approval
Start from templates pre-formatted to Meta's UTILITY category requirements — the highest-approval tier for notifications — so they ship to approval without the usual review-loop friction.
| HubSpot event | Template | What the customer gets |
|---|---|---|
Contact createdcontact.creation |
hubspot_contact_welcome READY |
Instant welcome for every new HubSpot contact. |
Contact updatedcontact.propertyChange |
hubspot_contact_updated READY |
Confirms to the customer that their details were updated. |
Deal createddeal.creation |
hubspot_deal_created READY |
Alert on a new deal with its key details. |
Deal stage changeddeal.propertyChange |
hubspot_deal_updated READY |
Update the customer as a deal moves stage. |
Ticket createdticket.creation |
hubspot_ticket_created READY |
Acknowledge a new ticket with its reference. |
| A list for any event | hubspot_services_menu READY |
A services menu the customer picks from, so the request reaches the right team. |
Trust & security
Built on principles HubSpot and Meta share
LetsBot requests the minimum scopes needed to read CRM events and write timeline notes — nothing more — through an explicit HubSpot OAuth grant you can revoke at any moment.
Minimum-permission scope
The app requests read scopes for contacts, deals, and tickets, plus write access for timeline notes — nothing else. LetsBot never touches data outside sending and logging messages, and you can revoke the grant from HubSpot whenever you like.
Per-tenant data isolation
Each customer gets a dedicated database. No query can cross between tenants at the application layer; isolation is enforced by a database-per-tenant architecture.
Transparent data retention
Event records: 24 months. Message bodies: 90 days. Backups: 30 days. We never sell data, never use it for model training, and never share it with ad networks — ever.
Official partnerships
Meta Business Partner for the WhatsApp Business API, with on-platform template approval. UK-registered company (Companies House #15477940) with public director records.
New
Two-way sync with the LetsBot CRM
Besides WhatsApp messages on HubSpot events, HubSpot can now stay in sync with the CRM built into LetsBot, in both directions.
| HubSpot | LetsBot CRM | Direction |
|---|---|---|
Contacts |
Customers | Both ways |
Companies |
Companies | Both ways |
Deals |
Deals (stages matched) | Both ways |
Tasks |
Tasks | Both ways |
Notes |
Timeline notes | Into LetsBot |
Two-way sync is free with your own HubSpot subscription. It uses the same HubSpot connection as your WhatsApp notifications, which keep working as before.
HubSpot changes arrive within minutes. New WhatsApp numbers are not added to HubSpot by default — the integration already logs conversations. Nothing is written until you press “Start sync”.
Connected before two-way sync existed? Press “Reconnect HubSpot” once on the setup page to allow changes in both directions. What the LetsBot CRM does
Simple pricing
HubSpot addon + your LetsBot plan
The HubSpot integration is an addon you attach to any LetsBot plan. Pick the plan that matches your message volume, employees, and storage — your HubSpot addon stays the same price across all of them.
Start with a 14-day free trial — enable HubSpot connect on any LetsBot plan with no credit card, and cancel anytime.
HubSpot automation addon
Adds HubSpot event triggers (contact/deal/ticket), the rich WhatsApp templates, and two-way logging on top of any active LetsBot plan. The prices below include both the addon and the plan.
VAT-inclusive · billed in USD
Bundle examples — HubSpot addon paired with our most-used plans
Trial
$0
/ 14 days
HubSpot addon + Starter plan, free for 14 days. No credit card.
- HubSpot event triggers
- CRM-data personalization
- Two-way logging
- Sandbox messages included
Starter
HubSpot addon + Starter plan
$25
/ month
For small teams starting HubSpot-driven WhatsApp comms.
- Up to 12,000 messages / month
- 5 employees
- 2 GB storage
- 1,000 AI credits / month
- All HubSpot event templates
Growth
HubSpot addon + Basic plan
$44
/ month
For active teams ready to scale HubSpot automations.
- Up to 75,000 messages / month
- 10 employees
- 5 GB storage
- 3,000 AI credits / month
- Priority support
Scale
HubSpot addon + Professional plan
$119
/ month
High-volume teams with custom requirements.
- Up to 200,000 messages / month
- 30 employees
- 25 GB storage
- 10,000 AI credits / month
- Dedicated account manager
- SLA-backed delivery
Every plan includes one official WhatsApp Business number. All prices in USD, billed monthly or annually. VAT may apply based on your billing country.
FAQ
Questions other teams already asked
Is HubSpot connect free?
HubSpot connect starts with a 14-day free trial, no credit card required. After the trial you pick the plan that fits from the pricing shown above; every plan bundles the HubSpot addon together with your LetsBot plan.
Which events are supported?
Supported events today: contact created, contact property changed, deal created, deal stage changed, and ticket created. You pick any of them to trigger a personalized WhatsApp message, and we keep expanding the list.
Do I need a WhatsApp Business number?
Yes. You need a WhatsApp Business number connected inside LetsBot to send through the official WhatsApp Business API. Our team helps you connect and verify the number in minutes, and you can start a free trial with no credit card.
Can I personalize messages?
Absolutely. You bind messages to HubSpot variables like contact name, deal name and stage, and ticket subject, and choose from rich templates that support text, buttons, lists, and media — in both Arabic and English.
Are replies logged in HubSpot?
Yes. When a customer replies on WhatsApp, LetsBot logs the reply as a note on the contact's HubSpot timeline, so the full conversation stays on the customer record and your team can see it directly.
How do I start?
Connect HubSpot from the LetsBot panel in one click via OAuth, then pick an event (like contact created) and write your message. Your first WhatsApp message fires in under a minute, with no code.
No CRM yet? LetsBot has a built-in deals pipeline. Built-in deals sync with HubSpot in both directions once you turn on two-way sync.
Explore More Services
Discover other LetsBot solutions to grow your business
Start connecting HubSpot to WhatsApp — free trial
Enable HubSpot connect from the LetsBot panel in one step. No credit card. No code. 14-day free trial.
LetsBot Ltd · UK Companies House #15477940 · Meta Business Partner
