Order updates
A WhatsApp message for each order status, shipping and delivery, from templates you edit in Arabic and English.
For Salla and Zid stores
WATI alternative for Salla and Zid stores
LetsBot installs from the Salla App Store and the Zid App Market and sends order updates, abandoned cart reminders and COD order notices from your store events. WATI lists no Salla or Zid app and connects to them through Zapier.
WATI facts checked on 11 November 2026 on the sources linked in each row.
Hello Noura, your order #1093 is on its way. Track it here.09:15
You left 2 items in your cart. Complete your order with one tap. Abandoned cart reminder · after 1 hour 21:40
What a Salla or Zid store needs on WhatsApp
Each one works in LetsBot from your store's own events, without Zapier.
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Abandoned cart reminders
Reminders after the delay you set, and only above a minimum cart value if you choose one.
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Cash on delivery orders
A message for each new cash-on-delivery order, so the customer knows the order arrived and what to pay.
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An AI bot in Arabic
Answers questions about orders, products and policies in Fusha or the customer's language, around the clock.
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One shared inbox
The team answers from one WhatsApp number with assignment, notes and labels; available as the Live Chat add-on.
LetsBot and WATI for Salla and Zid stores
WATI rows are taken from wati.io and zapier.com on 11 November 2026.
| Feature | LetsBot | WATI |
|---|---|---|
| How you connect the store | Install the app from the Salla App Store or the Zid App Market |
No Salla or Zid app on wati.io; a Zapier account links the two
Source: zapier.com |
| Order status messages | Automatic for each status, shipping and delivery |
Through Zapier triggers such as “Order Placed” and “Order Updated”
Source: zapier.com |
| Abandoned cart reminders | Built in for Salla and Zid, with your own delay and minimum cart value |
Documented for Shopify; the Salla triggers on Zapier include no abandoned cart event
Source: www.wati.io |
| Cash on delivery | A message for each new COD order |
COD confirmation documented for Shopify stores
Source: www.wati.io |
| Arabic interface | Yes, right to left |
No (English, Chinese, Spanish, Portuguese)
Source: support.wati.io |
| How you pay | Through your Salla or Zid account, in Saudi riyals |
Directly to WATI in US dollars
Source: www.wati.io |
Prices inside Salla and Zid
Salla and Zid merchants pay for LetsBot through their store platform, never through a separate card.
49 SAR and 119 SAR a month, plus 15% VAT, with a 7-day free trial
Source: apps.salla.sa
56.35 SAR and 136.85 SAR a month, VAT included
Source: apps.zid.sa · LetsBot for Zid
The Live Chat team inbox and other services are add-ons bought in the same app store. Not on Salla or Zid? LetsBot bundles start at $69 a month with VAT included.
Set up in four steps
- Install LetsBot from the Salla App Store or the Zid App Market.
- Connect your WhatsApp number through Meta's official sign-up.
- Turn on the order and abandoned cart messages and edit their templates.
- Give the AI bot your store information and invite your team to the inbox.
No platform can move your WhatsApp chat history from WATI to LetsBot. Contacts and approved templates move; past conversations stay with WATI.
WATI alternative for Salla and Zid: questions
Is there a WhatsApp platform with native Salla and Zid apps?
Yes. LetsBot has an app in the Salla App Store and an app in the Zid App Market. It sends order updates, abandoned cart reminders and COD order notices from store events.
Can WATI connect to Salla or Zid?
Only through Zapier on 11 November 2026: Zapier lists Salla triggers such as Order Placed and Order Updated, and WATI actions such as Send Template Message. wati.io lists no Salla or Zid app.
How much does LetsBot cost for a Salla store?
The Salla App Store lists two plans at 49 SAR and 119 SAR a month plus 15% VAT, each with a 7-day free trial. You pay through Salla.
How much does LetsBot cost for a Zid store?
Two plans at 56.35 SAR and 136.85 SAR a month, VAT included, paid through Zid.
Does the AI bot answer in Arabic?
Yes. It answers in Fusha or in the language the customer writes in, using the store information you give it.
Can I keep my WATI chat history?
Chat history cannot be imported from WATI or any other provider. Export it from WATI for your records; contacts can be imported into LetsBot from CSV or Excel.
Try LetsBot in your Salla or Zid store
Install from your store's app store, connect your number and send your first order update today.
Read next
LetsBot is a Meta Business Partner, run by companies registered in the United Kingdom and Egypt. Last checked on 11 November 2026. WATI changes its plans and prices from time to time, so check wati.io/pricing before you decide. Report a correction