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Updated 11 November 2026

LetsBot vs WATI (2026)

Both run on the official WhatsApp Business API with a team inbox, broadcasts, an AI agent and an MCP server. LetsBot adds native Salla and Zid apps, a full Arabic interface and VAT-inclusive bundles from $69 a month; WATI starts at $59 a month billed annually.

WATI facts checked on 11 November 2026 on the sources linked in each row. wati.io/pricing

SaraSalla store customer

Hi, where is my order #4821?10:02

Your order #4821 has shipped and should arrive tomorrow. The tracking link is in the next message. AI bot reply 10:02

Side by side

LetsBot and WATI compared

LetsBot prices are monthly, in US dollars, with 15% VAT included. WATI prices are as published on wati.io/pricing for annual billing.

WATI facts checked on 11 November 2026 on the sources linked in each row.
Feature LetsBot WATI
Price from $69 a month (Starter), VAT included $59 a month (Growth), billed annually

Source: www.wati.io

Plans Starter $69 · Team $149 · Business $299 · Scale $429 · Enterprise $549 a month Growth $59 · Pro $119 · Business $279 a month, billed annually

Source: www.wati.io

Extra team members $9.99 a month per extra staff member Growth: 3 users, no extra users. Pro: 5 users, then $39 per user a month. Business: 5 users, then $89 per user a month

Source: www.wati.io

AI bot In every bundle: 1,000 to 20,000 AI replies a month Astra AI agents: 1 (Growth), 2 (Pro), unlimited (Business), with 2,000 to 20,000 AI credits a month

Source: www.wati.io

Shared team inbox Included from the Team bundle ($149) Team inbox on every plan

Source: www.wati.io

Bulk campaigns Included in every bundle 15,000 broadcasts a month on Growth, unlimited on Pro and Business

Source: www.wati.io

CRM Core CRM (deals, tickets, bookings) in every bundle; advanced CRM (quotes, forms, report builder, AI tools) from Team up Integrations with outside CRMs: 2 on Growth, 5 including HubSpot on Pro, unlimited including Salesforce on Business

Source: www.wati.io

Salla and Zid Native apps in the Salla App Store and the Zid App Market No Salla or Zid app listed on wati.io; connectable through Zapier

Source: zapier.com

Shopify Shopify app, billed through Shopify Shopify integration add-on at $4.99 a month

Source: www.wati.io

MCP for Claude and ChatGPT MCP server listed in Claude's connector directory, plus a ChatGPT app; API and MCP included from the Business bundle MCP server for AI assistants such as Claude and ChatGPT; tools depend on the plan

Source: docs.wati.io

Arabic interface Yes, full Arabic with right-to-left layout No; the interface is in English, Chinese, Spanish and Portuguese

Source: support.wati.io

Interface languages 32 4

Source: support.wati.io

Free trial 14 days, no credit card 7 days

Source: www.wati.io

Billing currency and VAT US dollars, 15% VAT included in the price US dollars; VAT is not stated on the pricing page

Source: www.wati.io

WhatsApp message fees Charged by Meta by country and category; LetsBot adds no markup Charged by country and category from your WATI credit balance; the pricing page does not state a markup

Source: support.wati.io

See LetsBot plans and prices wati.io/pricing

When WATI is the better choice

Pick the tool that fits your team. WATI is the better fit when:

  • You can pay a year up front

    WATI Growth is $59 a month billed annually, below the $69 monthly price of the LetsBot Starter bundle.

    Source: www.wati.io

  • You send very large bursts

    WATI Business offers the Blitz add-on, which WATI rates at 12,000 messages a minute.

    Source: www.wati.io

  • You want a dedicated success manager

    WATI Business includes 24×7 e-mail and chat support with dedicated customer success managers.

    Source: www.wati.io

  • Your flows already run on WATI

    Bots, broadcasts and Astra agents that already work stay where they are; switching means rebuilding them.

When LetsBot is the better choice

LetsBot is the better fit when:

  • You sell on Salla or Zid

    Install LetsBot from the Salla App Store or the Zid App Market: order updates, abandoned cart reminders and COD order notices work from store events, with no Zapier in between.

  • Your team works in Arabic

    The whole interface is in Arabic, right to left, and in 31 other languages. The AI bot replies in your customer's language.

  • Your team keeps growing

    Each extra staff member costs $9.99 a month, against $39 or $89 a user on WATI Pro and Business.

  • You want one price with VAT

    Each bundle includes the AI bot, bulk campaigns and the CRM, and the price shown already includes 15% VAT.

  • You work from Claude or ChatGPT

    LetsBot is listed in Claude's official connector directory and has a ChatGPT app, so you can read and send WhatsApp messages from either.

LetsBot for Salla LetsBot for Zid LetsBot in Claude

Switching

Moving from WATI to LetsBot

What moves, what you rebuild, and what stays behind.

  1. Create your LetsBot account and connect your WhatsApp number through Meta's official sign-up. If the number is still registered with WATI, ask WATI to release it first; our team guides you through the move.
  2. Export your contact list from WATI as CSV or Excel and import it in LetsBot under Contacts → Import (xlsx, xls or csv, up to 10 MB).
  3. Approved templates in the same WhatsApp Business Account sync to LetsBot automatically. If the number moves to a new account, re-create the templates and submit them to Meta for approval.
  4. Rebuild your bot menus and give the AI bot your business information; bots and automations cannot be copied between platforms.
  5. Keep a copy of your WATI chat history for your records before you close the WATI account.

No platform can move your WhatsApp chat history from WATI to LetsBot. Contacts and approved templates move; past conversations stay with WATI.

Questions

LetsBot vs WATI: questions

Is LetsBot cheaper than WATI?

It depends on how you pay and how big the team is. WATI Growth is $59 a month billed annually; the LetsBot Starter bundle is $69 a month with 15% VAT included. Each extra LetsBot staff member costs $9.99 a month, while extra users on WATI Pro and Business cost $39 and $89 a month.

Does WATI work with Salla or Zid?

On 11 November 2026 wati.io listed no Salla or Zid app. A WATI account can be linked to Salla or Zid through Zapier. LetsBot has its own apps in the Salla App Store and the Zid App Market.

Does WATI have an Arabic interface?

WATI's help centre lists English, Chinese, Spanish and Portuguese as the interface languages. LetsBot is fully in Arabic, right to left, and in 31 other languages.

Do both have an MCP server for Claude and ChatGPT?

Yes. WATI documents an MCP server for AI assistants such as Claude and ChatGPT. LetsBot has an MCP server listed in Claude's connector directory and a ChatGPT app; API and MCP are included from the Business bundle.

Can I move my chat history from WATI to LetsBot?

No. Chat history cannot be imported from WATI or any other provider. Contacts move by CSV or Excel import, approved templates sync when you keep the same WhatsApp Business Account, and bots are rebuilt.

Who charges for WhatsApp messages?

Meta sets the per-message rates by country and message category. LetsBot adds no markup on Meta's rates. WATI charges messages from your WATI credit balance and its pricing page does not state a markup.

Is LetsBot an official WhatsApp provider?

Yes. LetsBot is a Meta Business Partner and connects numbers through the official WhatsApp Business API.

Compare the bundles yourself

All prices in US dollars with VAT included. Start free, then pick the bundle that fits your team.

LetsBot is a Meta Business Partner, run by companies registered in the United Kingdom and Egypt. Last checked on 11 November 2026. WATI changes its plans and prices from time to time, so check wati.io/pricing before you decide. Report a correction