The customer at a glance
Next to the chat, your team sees the customer's Odoo orders, invoices still due and delivery status, matched by phone number or e-mail.
LetsBot for Odoo
Your Odoo data, next to every WhatsApp chat
Connect Odoo with an API key. Products, customers, orders, invoices and leads sync into LetsBot, so your team answers with the full picture and acts in Odoo without leaving the chat.
LetsBot is a Meta Business Partner. Made by a company registered in the UK and Egypt.
Why connect Odoo
Stop switching tabs to answer a customer
Customers ask on WhatsApp about orders, deliveries and invoices that live in Odoo. LetsBot brings that answer into the conversation.
Act in Odoo from the chat
Create the contact or a lead, draft a quotation, confirm an order or create an invoice, with your team confirming each step.
Updates customers want
Send order, delivery and invoice updates on WhatsApp when the record changes in Odoo, using templates approved by Meta.
What is inside
Everything the integration does
Every automatic message is off until you switch it on, and connecting Odoo for the first time sends nothing to your customers.
Sync you control
Products, customers, orders, invoices, deliveries and leads sync every 5, 15 or 60 minutes per type, and can update almost at once when you allow LetsBot to add automation rules in Odoo.
Customer card in the live chat
Orders, invoices due, shipments and totals from Odoo beside the conversation, plus product search by name, internal reference or barcode.
Chat summary in Odoo
When a conversation closes, one short summary is logged on the customer in Odoo, so the history is in both places. You can switch it off.
WhatsApp notifications
Order confirmed, order shipped, invoice posted, invoice overdue, invoice paid, new lead and lead stage changed. Each one starts off and uses an approved template.
AI answers from Odoo
Your AI assistant can answer about products, stock, order status and the customer's own invoices. Draft quotations by AI stay off until you allow them.
Campaign audiences
Build a contact group from Odoo, for example customers who bought a product, have an overdue invoice or have not ordered for a while, and use it in a campaign.
Who pays for the WhatsApp messages. Notifications and reminders go out from your own WhatsApp number, and Meta bills them at its rates. Before a bulk payment reminder, the screen shows how many messages will go out and their estimated cost. How Meta prices WhatsApp messages
Is it for you
Built for
- Companies that run sales, invoicing or stock in Odoo and talk to customers on WhatsApp.
- Teams that want order, delivery and invoice updates sent without copying data by hand.
- Finance teams that chase overdue invoices.
- Sales teams that capture leads from WhatsApp into the Odoo CRM.
Good to know
- It works with Odoo 16 or newer; older versions are not supported.
- Your Odoo must allow API access with an API key. On Odoo Online, check that your plan includes it.
- Confirming orders and creating invoices from the chat is limited to workspace admins unless you widen it.
- Messages outside the 24-hour window can only use templates approved by Meta.
How it works
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Create an API key in Odoo
In Odoo, open your user preferences, then Account Security, and create an API key.
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Connect in LetsBot
In your LetsBot panel, open Odoo and enter your Odoo address, database, login and key. LetsBot checks the connection and your access first.
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Choose what to sync
Pick what to bring in and how often, and how far back to import orders.
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Switch on what you need
Turn on notifications, reminders and AI answers one at a time, when you are ready.
Pricing
Odoo with your LetsBot workspace
Odoo integration
No add-on
Available in every LetsBot workspace
You need an active LetsBot plan and a connected WhatsApp number. Meta bills WhatsApp messages separately at its rates.
Plans and bundles
Add the services your team needs, such as live chat and the AI assistant, with a bundle or a custom package.
Frequently asked questions
Which Odoo versions are supported?
Odoo 16 or newer, on Odoo Online or on your own server. LetsBot checks the version when you connect and tells you if it cannot be used.
What does LetsBot read from Odoo?
Products, customers, sales orders, invoices, deliveries and leads, according to the types you choose. It reads them with your API key and keeps a copy in your workspace for fast search.
Can LetsBot change things in Odoo?
Only what you allow: creating contacts and leads, logging chat summaries, drafting quotations, and confirming orders or creating invoices by a team member who confirms the step.
Will my customers get messages as soon as I connect?
No. The first import sends nothing. Each notification starts off and can only be switched on with a template approved by Meta.
How fast do changes in Odoo appear?
On the schedule you pick, every 5, 15 or 60 minutes per type. If you allow LetsBot to add automation rules in Odoo, changes arrive almost at once.
Is my API key safe?
The key is stored encrypted and is never shown again after you save it. Connections are made over HTTPS to public addresses only, and you can renew or disconnect the key at any time.
Bring Odoo into your WhatsApp conversations
Start a free trial, connect your WhatsApp number, then connect Odoo with an API key.