Channels · Instagram

Instagram DM Bot for Your Whole Team

Connect Instagram free and route every DM into LetsBot's shared live-chat inbox, where your team and an AI bot reply together in one place.

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All Unread My chats
F Follower 10:24 Great, how do I order?
S2 Sara 10:18 Is the large size in stock?
P Page visitor 10:05 Is the medium size in stock?
K Khaled 09:52 When will the order arrive?
H Horizon Co. 09:38 Quote request

F Follower Instagram · Direct message Layan Bot

Price question

Saw your story — how much is the bag?

Auto-reply It is 249 SAR, with free shipping inside the Kingdom.

Great, how do I order?

Layan · Store Sending you the order link now.

Order link Available sizes

/ Type a message…

Illustrative sample data: an Instagram DM next to WhatsApp, Messenger, Telegram and e-mail in one list.

Features

Everything you need to run conversations

Shared Team Inbox

Every Instagram DM lands in one shared inbox your whole team can see and answer together.
Live Chat

Your agents chat with Instagram followers in real time from the same screen as your other channels.
AI Auto-Reply

An AI bot answers common Instagram questions instantly and hands off to a human when needed.
Quick Replies

Save and insert ready-made answers so your team responds to repeat Instagram questions in seconds.
Follow-Up Messages

Send timely replies and follow-ups to followers within Instagram's allowed messaging window.
Multiple Agents

Assign Instagram conversations across several agents so no follower message is missed.

Setup

How to start in minutes

Log in securely

Sign in securely with Facebook or Instagram to connect your account through LetsBot, an official Meta Business Partner.
Connect your professional account

Select and connect your Instagram professional (business or creator) account in a few clicks.
Route DMs to the inbox

Your Instagram direct messages start flowing into the LetsBot shared inbox automatically.
Reply as a team

Your agents and the AI bot answer every Instagram conversation together from one shared inbox.

Why LetsBot

One platform for every channel

Arabic, English, Spanish & Portuguese

Dashboard in Arabic, English, Spanish and Portuguese; conversations in any language your customers write, with full RTL/LTR support.
One inbox for all

WhatsApp, Telegram, Messenger and Instagram in a single shared inbox.
No code

Simple setup with no technical experience required.
Free to start

Connecting the channel is free with live chat — no fees.

Channels

Connect every channel

Frequently asked questions

Is connecting Instagram really free?

Yes. Connecting your Instagram account is free and included with the LetsBot live-chat shared inbox at no extra cost.

Do I need an Instagram professional account?

Yes. You need an Instagram professional account (business or creator) to connect it and route your direct messages into the shared inbox.

Is LetsBot an official Meta partner?

Yes. LetsBot is an official Meta Business Partner, so your Instagram account connects through Meta's approved, secure login.

How do I connect my Instagram account?

You log in securely with Facebook or Instagram, choose your professional account, and your Instagram DMs start arriving in the shared inbox.

Can I send bulk DMs to followers?

No. Instagram does not allow cold or bulk direct messages; you can reply and follow up with users within Instagram's allowed messaging window.

Can my whole team reply to Instagram messages?

Yes. Multiple agents share one inbox, can be assigned conversations, and reply to Instagram DMs together alongside the AI bot.

Instagram · LetsBot