WhatsApp error 131037 Your business number has no approved display name

Needs action from you first You fix this Sending and connection errors

Short answer

The message was not sent because the business phone number used for sending does not have an approved display name. WhatsApp will not send from the number until its display name is approved.

Checked against Meta docs on 2026-08-24 Official source

How to fix it

Change the business phone number's display name.
See Meta's Help Centre article "How to change your WhatsApp Business display name".

Meta's official wording for this code

Description The 555 business phone number used to send the request does not have an approved display name. Meta's suggested solution Change the 555 business phone number's display name. Also see our How to change your WhatsApp Business display name Help Center article.

Other codes in the same category

Common questions about this code

What does WhatsApp error 131037 mean?

The message was not sent because the business phone number used for sending does not have an approved display name. WhatsApp will not send from the number until its display name is approved.

Can I just send the message again?

Not before the cause is addressed. Complete the steps above, then send again.

Is this a problem with my account?

You resolve this from your own account settings.

Still hitting this error?

Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.