132015
WhatsApp error 132015 Template paused because of low quality
Needs action from you first
You fix this
Sending and connection errors
Short answer
The template is paused and can't be used right now. WhatsApp paused it because its quality dropped too low, so no message built on it will go out while it stays paused.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 132015Template paused because of low quality
How to fix it
- Edit the template to improve its quality.
- Submit it and wait for approval.
- Send the message again once the template is approved.
Meta's official wording for this code
Description
Template is paused due to low quality so it cannot be sent in a template message.
Meta's suggested solution
Edit the template to improve its quality and try again once it is approved.
Other codes in the same category
Common questions about this code
What does WhatsApp error 132015 mean?
The template is paused and can't be used right now. WhatsApp paused it because its quality dropped too low, so no message built on it will go out while it stays paused.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.