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132016

WhatsApp error 132016 Template permanently disabled after repeated pauses

Permanent — resending the same message will fail You fix this Sending and connection errors

Short answer

The template is disabled. It had been paused too many times for low quality, so WhatsApp has now disabled it permanently and it cannot be used again.

Checked against Meta docs on 2026-08-24 Official source

How to fix it

  1. Stop using this template — it will not work again.
  2. Create a new template with different content.
  3. Send the message with the new template once it is approved.

Meta's official wording for this code

Description Template has been paused too many times due to low quality and is now permanently disabled. Meta's suggested solution Create a new template with different content.

Common questions about this code

What does WhatsApp error 132016 mean?
The template is disabled. It had been paused too many times for low quality, so WhatsApp has now disabled it permanently and it cannot be used again.
Can I just send the message again?
No. Resending the same message will end in the same error unless something changes.
Is this a problem with my account?
You resolve this from your own account settings.

Still hitting this error?

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