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134011

WhatsApp error 134011 WhatsApp Payments terms not accepted yet

Needs action from you first You fix this Sending and connection errors

Short answer

The message failed to send because acceptance of the WhatsApp Payments terms of service is still pending for this WhatsApp Business Account. The error message includes a link for accepting those terms.

Checked against Meta docs on 2026-08-24 Official source

How to fix it

  1. Open the link provided in the error message.
  2. Accept the WhatsApp Payments terms of service for this WhatsApp Business Account.
  3. Send the message again once the terms are accepted.

Meta's official wording for this code

Description Message failed to send because WhatsApp Payments terms of service acceptance is pending for this WhatsApp Business Account. Meta's suggested solution Accept the WhatsApp Payments terms of service using the link provided in the error message before trying again.

Common questions about this code

What does WhatsApp error 134011 mean?
The message failed to send because acceptance of the WhatsApp Payments terms of service is still pending for this WhatsApp Business Account. The error message includes a link for accepting those terms.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.

Still hitting this error?

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