2593107
WhatsApp error 2593107 Import limit reached for this number
Needs action from you first
You fix this
Synchronization errors
Short answer
After a business number is connected, its contacts can be imported once and its message history can be imported once. That limit has already been reached for this number, so the request was refused. Importing again is only possible after the number is disconnected and connected again from the start.
Checked against Meta docs on
2026-08-24
Official source
How to fix it
- Check your contacts and chats first - the earlier import may have already brought them in.
- If you still need the import, disconnect the number and connect it again from the start.
- After reconnecting, run the contact import once and the chat history import once.
Meta's official wording for this code
Description
You have exceeded the maximum number of times to call the synchronization api for this phone number.
Meta's suggested solution
You can only call this endpoint once to synchronize the business phone number contacts and once to synchronize its messaging history. See Onboarding business app users. Offboard the business customer and re-onboard them.
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Common questions about this code
What does WhatsApp error 2593107 mean?
After a business number is connected, its contacts can be imported once and its message history can be imported once. That limit has already been reached for this number, so the request was refused. Importing again is only possible after the number is disconnected and connected again from the start.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.