2593108
WhatsApp error 2593108 Import window closed 24 hours after connecting
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Synchronization errors
Short answer
Contacts and message history can only be imported within 24 hours of connecting the business number. More than 24 hours have passed for this number, so the import was refused. Starting it again is only possible after the number is disconnected and connected again.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 2593108Import window closed 24 hours after connecting
How to fix it
- Decide whether you still need the earlier contacts and chats - the import is no longer available on the current connection.
- If you do, disconnect the number and connect it again from the start.
- Run the contacts and chat history import within 24 hours of that new connection.
Meta's official wording for this code
Description
Synchronization request can only be made within 24 hours of onboarding
Meta's suggested solution
You can only initiate contacts and messaging history synchronization of an onboarded WhatsApp Business app user within 24 hours of onboarding the user. See Onboarding business app users. Offboard the user and re-onboard them.
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Common questions about this code
What does WhatsApp error 2593108 mean?
Contacts and message history can only be imported within 24 hours of connecting the business number. More than 24 hours have passed for this number, so the import was refused. Starting it again is only possible after the number is disconnected and connected again.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.