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2593108

WhatsApp error 2593108 Import window closed 24 hours after connecting

Needs action from you first You fix this Synchronization errors

Short answer

Contacts and message history can only be imported within 24 hours of connecting the business number. More than 24 hours have passed for this number, so the import was refused. Starting it again is only possible after the number is disconnected and connected again.

Checked against Meta docs on 2026-08-24 Official source

How to fix it

  1. Decide whether you still need the earlier contacts and chats - the import is no longer available on the current connection.
  2. If you do, disconnect the number and connect it again from the start.
  3. Run the contacts and chat history import within 24 hours of that new connection.

Meta's official wording for this code

Description Synchronization request can only be made within 24 hours of onboarding Meta's suggested solution You can only initiate contacts and messaging history synchronization of an onboarded WhatsApp Business app user within 24 hours of onboarding the user. See Onboarding business app users. Offboard the user and re-onboard them.

Common questions about this code

What does WhatsApp error 2593108 mean?
Contacts and message history can only be imported within 24 hours of connecting the business number. More than 24 hours have passed for this number, so the import was refused. Starting it again is only possible after the number is disconnected and connected again.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.

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