131042
WhatsApp error 131042 A payment method problem is blocking sending
Needs action from you first
You fix this
Sending and connection errors
Short answer
There was an error related to your payment method, and sending has stopped because of it. Sending stays blocked until the billing setup on the WhatsApp Business account is correct.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 131042A payment method problem is blocking sending
How to fix it
- Make sure a payment account is attached to the WhatsApp Business account.
- Check that the credit line is set, active, and not over its limit.
- Confirm the WhatsApp Business account is neither deleted nor suspended.
- Set the time zone and the currency on the account.
- If you send on behalf of another business, make sure that request is approved and not left pending or declined.
Meta's official wording for this code
Description
There was an error related to your payment method.
Meta's suggested solution
See About Billing For Your WhatsApp Business account and verify that you have set up billing correctly. Common problems: Payment account is not attached to a WhatsApp Business account Credit line is over the limit Credit line (Payment Account) not set or active WhatsApp Business account is deleted WhatsApp Business account is suspended Timezone not set Currency not set MessagingFor request (On Behalf Of) is pending or declined
Other codes in the same category
Common questions about this code
What does WhatsApp error 131042 mean?
There was an error related to your payment method, and sending has stopped because of it. Sending stays blocked until the billing setup on the WhatsApp Business account is correct.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.