2388019
WhatsApp error 2388019 Message template limit reached
Needs action from you first
You fix this
Template sending errors
Short answer
The action was refused because your WhatsApp Business account already holds the maximum number of message templates it is allowed. A WhatsApp Business account can have up to 250 message templates.
Checked against Meta docs on
2026-08-24
Official source
How to fix it
- Review your existing templates and delete the ones you no longer use.
- Add the new template once your account is back under 250 templates.
Meta's official wording for this code
Description
Message Template Limit Exceeded. You have exceeded the maximum number of message templates you can have for this WhatsApp business account.
Meta's suggested solution
A WhatsApp Business account can have up to 250 message templates. See Template limits.
Other codes in the same category
Common questions about this code
What does WhatsApp error 2388019 mean?
The action was refused because your WhatsApp Business account already holds the maximum number of message templates it is allowed. A WhatsApp Business account can have up to 250 message templates.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.