130497
WhatsApp error 130497 Messaging blocked for the recipient's country
Needs action from you first
You fix this
Account restriction errors
Short answer
Your message was not delivered because your WhatsApp Business account is restricted from messaging people in certain countries, and this recipient is in one of them.
Checked against Meta docs on
2026-08-24
Official source
How to fix it
- Check the WhatsApp Business Messaging Policy for the countries you are allowed to message in your business category.
- Remove recipients in restricted countries from your campaigns and contact lists.
- Keep sending to recipients in the countries that are allowed.
Meta's official wording for this code
Description
The WhatsApp Business Account is restricted from messaging to users in certain countries.
Meta's suggested solution
See WhatsApp Business Messaging Policy for details on allowed countries for messaging in your business category.
Other codes in the same category
Common questions about this code
What does WhatsApp error 130497 mean?
Your message was not delivered because your WhatsApp Business account is restricted from messaging people in certain countries, and this recipient is in one of them.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.