368
WhatsApp error 368 Account restricted for a policy violation
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Account restriction errors
Short answer
The WhatsApp Business Account associated with the app has been restricted or disabled for violating one of Meta's platform policies.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 368Account restricted for a policy violation
How to fix it
- Review Meta's Policy Enforcement documentation to learn which policy was violated and how to resolve it.
- Complete the steps Meta sets out there to resolve the violation.
Meta's official wording for this code
Description
The WhatsApp Business Account associated with the app has been restricted or disabled for violating a platform policy.
Meta's suggested solution
See the Policy Enforcement document to learn about policy violations and how to resolve them.
Other codes in the same category
Common questions about this code
What does WhatsApp error 368 mean?
The WhatsApp Business Account associated with the app has been restricted or disabled for violating one of Meta's platform policies.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.