131055
WhatsApp error 131055 Only marketing templates can be sent here
Needs action from you first
You fix this
Marketing Messages API errors
Short answer
Your message was not delivered because this sending channel supports marketing template messages only. You may have sent a message that was not a template at all, or a template categorised as Authentication or Utility rather than Marketing.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 131055Only marketing templates can be sent here
How to fix it
- Choose a template whose category is Marketing and send the message again.
- Do not send free-text messages, or Authentication and Utility templates, on this channel.
Meta's official wording for this code
Description
(#131055) Method not allowed. Only marketing template messages are supported
Meta's suggested solution
You may have attempted to send a non-template message, or an authentication or utility template. Try sending again using a marketing template message.
Other codes in the same category
Common questions about this code
What does WhatsApp error 131055 mean?
Your message was not delivered because this sending channel supports marketing template messages only. You may have sent a message that was not a template at all, or a template categorised as Authentication or Utility rather than Marketing.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.