2388073
WhatsApp error 2388073 Template footer formatting is not valid
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Template creation errors
Short answer
The footer of your message template contains formatting WhatsApp does not accept, so the template was refused. This error points at the footer alone, not at the header or the body.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 2388073Template footer formatting is not valid
How to fix it
- Open the template and read the error message shown for the footer.
- Correct the footer formatting so it matches what that message describes as valid.
- Submit the template for review again.
Meta's official wording for this code
Description
Message footer format is incorrect. Your message footer contains invalid formatting.
Meta's suggested solution
Refer to the error message for specific details on valid formatting.
Other codes in the same category
Common questions about this code
What does WhatsApp error 2388073 mean?
The footer of your message template contains formatting WhatsApp does not accept, so the template was refused. This error points at the footer alone, not at the header or the body.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.