2388072
WhatsApp error 2388072 Template body formatting is not valid
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Template creation errors
Short answer
The body of your message template — its main text — contains formatting WhatsApp does not accept, so the template was refused. This error points at the body alone, not at the header or the footer.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 2388072Template body formatting is not valid
How to fix it
- Open the template and read the error message shown for the body.
- Correct the body formatting so it matches what that message describes as valid.
- Submit the template for review again.
Meta's official wording for this code
Description
Message body format is incorrect. Your message body contains invalid formatting.
Meta's suggested solution
Refer to the error message for specific details on valid formatting.
Other codes in the same category
Common questions about this code
What does WhatsApp error 2388072 mean?
The body of your message template — its main text — contains formatting WhatsApp does not accept, so the template was refused. This error points at the body alone, not at the header or the footer.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.