131050
WhatsApp error 131050 Recipient opted out of your marketing messages
Permanent — resending the same message will fail
About the recipient
Sending and connection errors
Short answer
This recipient has chosen to stop receiving marketing messages on WhatsApp from your business, so the message was not delivered. Meta's guidance is not to retry, because messages sent to them will not be received.
Checked against Meta docs on
2026-08-24
Official source
- Sara Delivered
- Karl Failed 131050Recipient opted out of your marketing messages
How to fix it
- Do not resend messages to this number — they will not be received.
- Exclude the number from future marketing campaigns.
- Ask support to turn on Meta's notifications for customer message preferences if you want to be told whenever a customer stops or resumes marketing template messages from your business.
Meta's official wording for this code
Description
Unable to deliver the message. This recipient has chosen to stop receiving marketing messages on WhatsApp from your business.
Meta's suggested solution
Do not retry sending messages to this user as they will not be received. To be notified whenever a WhatsApp user stops or resumes delivery of marketing template messages from your business, subscribe to the user_preferences webhook.
Other codes in the same category
Common questions about this code
What does WhatsApp error 131050 mean?
This recipient has chosen to stop receiving marketing messages on WhatsApp from your business, so the message was not delivered. Meta's guidance is not to retry, because messages sent to them will not be received.
Can I just send the message again?
No. Resending the same message will end in the same error unless something changes.
Is this a problem with my account?
This is about the recipient, not your account.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.