WhatsApp error 131064 Sending limited by template classification violations

Needs action from you first You fix this Rate and sending-limit errors

Short answer

Your account reached its messaging limit because of template classification violations. This stops both template messages and direct messages to your customers. The restriction is lifted automatically once the enforcement period ends.

Checked against Meta docs on 2026-08-24 Official source

Campaign report Cloud API

Sara Delivered
Karl Failed 131064Sending limited by template classification violations

How to fix it

Review your template classifications and make sure each template is in the correct category.
Correct any template that was placed in the wrong category.
Wait for the enforcement period to end — the restriction is lifted automatically after it.
See Meta's template quality information for more detail.

Meta's official wording for this code

Description Message failed to send because this account has reached its messaging limit due to template classification violations. This applies to both template messages and direct send messages. Meta's suggested solution Review your template classifications and ensure they are categorized correctly. This restriction is automatically lifted after the enforcement period. See Template quality for more information.

Other codes in the same category

Common questions about this code

What does WhatsApp error 131064 mean?

Can I just send the message again?

Not before the cause is addressed. Complete the steps above, then send again.

Is this a problem with my account?

You resolve this from your own account settings.

Still hitting this error?

Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.