131064
WhatsApp error 131064 Sending limited by template classification violations
Needs action from you first
You fix this
Rate and sending-limit errors
Short answer
Your account reached its messaging limit because of template classification violations. This stops both template messages and direct messages to your customers. The restriction is lifted automatically once the enforcement period ends.
Checked against Meta docs on
2026-08-24
Official source
How to fix it
- Review your template classifications and make sure each template is in the correct category.
- Correct any template that was placed in the wrong category.
- Wait for the enforcement period to end — the restriction is lifted automatically after it.
- See Meta's template quality information for more detail.
Meta's official wording for this code
Description
Message failed to send because this account has reached its messaging limit due to template classification violations. This applies to both template messages and direct send messages.
Meta's suggested solution
Review your template classifications and ensure they are categorized correctly. This restriction is automatically lifted after the enforcement period. See Template quality for more information.
Other codes in the same category
Common questions about this code
What does WhatsApp error 131064 mean?
Your account reached its messaging limit because of template classification violations. This stops both template messages and direct messages to your customers. The restriction is lifted automatically once the enforcement period ends.
Can I just send the message again?
Not before the cause is addressed. Complete the steps above, then send again.
Is this a problem with my account?
You resolve this from your own account settings.
Still hitting this error?
Send us the code and a screenshot and we will read it with you. With LetsBot, the reason each message failed appears next to it in the campaign report instead of a bare number.